Go through these in order and stop at the first one that applies. If you are reading this for someone else, answer for them.
Seek emergency care now for:
Continue rinsing while arranging emergency help.
Do not delay rinsing to search for a particular solution.
After chemical exposure, start rinsing the eye immediately with plenty of clean, lukewarm water.
Arrange a same-day urgent assessment if the redness comes with pain, light sensitivity, blurred vision, a cloudy-looking eye, or a new difference in pupil size.
You also need prompt assessment if you wear contact lenses and develop a red or painful eye.
Contact lenses can increase the risk of a serious corneal infection.
Fever, marked eyelid swelling, difficulty moving the eye, or the eye appearing pushed forward also needs urgent assessment.
And for anyone, someone who:
Book a routine appointment if redness does not begin improving within a few days, lasts longer than expected, keeps returning, or causes ongoing discharge or discomfort.
A painless red patch can usually be monitored, but seek advice if it followed an injury, happens repeatedly, or you also have unusual bruising or bleeding.
Every sign above is quoted from the sofidex article on Eye redness. If you are not sure, err upward — it is always reasonable to be checked.