sofidexFor patientsAre you a clinician? Clinical site
Ask Sofi
Listen
Patient SupportEmergencies & Reporting
Log inSign up

Warning-sign checks

Neuroretinitis: when to get help

Go through these in order and stop at the first one that applies. If you are reading this for someone else, answer for them.

  1. 1

    Is any of this happening now?

    Call 911

    Go to an emergency department or use local emergency services if vision loss occurs with:

    • Facial weakness, arm weakness, speech difficulty, or severe imbalance
    • A sudden, unusually severe headache
    • Confusion, fainting, or repeated vomiting
    • Rapid loss of vision in both eyes
    • A serious eye injury or chemical exposure

    These combinations may indicate a neurological, pressure-related, or other emergency rather than routine neuroretinitis.

    And for anyone, someone who:

    • has sudden weakness or drooping on one side of the face or body, slurred speech, or sudden confusion
    Other emergency signs, for anyone
    • Someone who is struggling to breathe, gasping, choking, or cannot get words out
    • Someone who has chest pain, tightness or pressure lasting more than a few minutes
    • Someone who is unconscious, or cannot be woken
    • Someone who is bleeding heavily and it will not stop with firm pressure
    • Someone who has had a seizure that will not stop, or does not wake up afterwards
    • Someone who has lips or skin that look pale, blue, grey or blotchy
    • Someone who you believe has taken an overdose or swallowed something poisonous
  2. 2

    Is any of this happening?

    Be seen today

    Seek urgent same-day eye assessment for new, unexplained blurred vision, a central dark area, faded colours, or a rapid change in sight.

    These symptoms have several possible causes, and neuroretinitis cannot be confirmed from symptoms alone.

    Contact your eye specialist promptly if vision worsens during treatment, symptoms appear in the other eye, or previous symptoms return.

    And for anyone, someone who:

    • has a new severe headache unlike any they have had before
  3. 3

    Does any of this apply?

    Book an appointment

    Stable vision during recovery and planned OCT monitoring are usually handled through routine follow-up.

Every sign above is quoted from the sofidex article on Neuroretinitis. If you are not sure, err upward — it is always reasonable to be checked.