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Warning-sign checks

Salivary duct stones: when to get help

Go through these in order and stop at the first one that applies. If you are reading this for someone else, answer for them.

  1. 1

    Is any of this happening now?

    Call 911

    Call emergency services if swelling beneath the tongue or in the neck makes it difficult to breathe or swallow, if you cannot swallow your saliva, or if swelling is spreading quickly.

    These symptoms can indicate a serious infection or pressure on the airway.

    Other emergency signs, for anyone
    • Someone who is struggling to breathe, gasping, choking, or cannot get words out
    • Someone who has chest pain, tightness or pressure lasting more than a few minutes
    • Someone who has sudden weakness or drooping on one side of the face or body, slurred speech, or sudden confusion
    • Someone who is unconscious, or cannot be woken
    • Someone who is bleeding heavily and it will not stop with firm pressure
    • Someone who has had a seizure that will not stop, or does not wake up afterwards
    • Someone who has lips or skin that look pale, blue, grey or blotchy
    • Someone who you believe has taken an overdose or swallowed something poisonous
  2. 2

    Is any of this happening?

    Be seen today

    Seek urgent same-day medical help if:

    • Swelling or pain is rapidly worsening
    • You have a fever or feel significantly unwell
    • Pus or a foul-tasting discharge comes from the duct
    • The skin over the gland becomes red and hot
    • You cannot eat or drink enough because of the pain
  3. 3

    Does any of this apply?

    Book an appointment

    Arrange a routine appointment if you have repeated swelling or pain around meals, can feel a hard lump under your tongue, or have symptoms that do not settle.

    A persistent lump should be examined even if it is not painful.

Every sign above is quoted from the sofidex article on Salivary duct stones. If you are not sure, err upward — it is always reasonable to be checked.